Gamanza Engage

CRM and player engagement roundtable

Four clips from the iGamingFuture Virtual Roundtable, with Andrés Blanco of Gamanza Engage, Katja Meyer of Rhino Entertainment Group and Hubert Krenz of Betsson, hosted by Curtis Roach. Each clip takes one question from the session and the panel's answers to it.

4:5 for the LinkedIn feed, with captions16:9 for YouTube, with captions

CRM beyond the bonus

As regulation puts pressure on bonuses, how does the role of CRM need to change?

Katja Meyer, Hubert Krenz, Andrés Blanco  ·  1:30

4:5 LinkedInDownload MP4
16:9 YouTubeDownload MP4

Where gamification falls short

Where do gamification implementations typically fall short?

Andrés Blanco, Katja Meyer, Hubert Krenz  ·  1:44

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16:9 YouTubeDownload MP4

Personalisation at scale

How close are operators to individual player journeys, at scale and in real time?

Hubert Krenz, Andrés Blanco, Katja Meyer  ·  1:37

4:5 LinkedInDownload MP4
16:9 YouTubeDownload MP4

CRM meets responsible gaming

What does it take to build a truly connected CRM ecosystem?

Andrés Blanco, Katja Meyer, Hubert Krenz  ·  1:28

4:5 LinkedInDownload MP4
16:9 YouTubeDownload MP4